Frequently Asked Questions
Everything you need to know about shopping with Face to Face Games.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the country. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer ethical and sustainable products?
We are committed to responsible sourcing. Many of our collections use organic cotton and recycled materials, and we only work with manufacturers who follow fair labor practices.